There are several reasons why your Now TV app might be showing a black screen on your new Hisense TV.
Here are some potential culprits and troubleshooting steps you can try:
Hisense TV issues
- Software Update: Check if your Hisense TV has any pending software updates available. Outdated software can sometimes cause compatibility issues with apps. Go to your TV’s settings menu and check for updates.
- App Cache: A corrupted app cache can also lead to black screens. Try uninstalling and reinstalling the Now TV app on your Hisense TV.
- Power cycle the TV: This will usually restore factory settings and clear any temporary glitches.
Now TV app issues
- App Update: Similarly, check if there’s an update available for the Now TV app itself. Head to the VIDAA App Store and see if updates are available.
- Now TV Service: It’s also possible that there’s a temporary issue with Now TV’s service. Check their website or social media channels for any ongoing outages or maintenance.
- Account Issue: Ensure you’re logged in to the correct Now TV account and that your subscription is active.
Hope this helps…
If the issue persists, please ensure to check the HDMI cable connections for any damage to either the port or the cable!
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