If your Hisense Android TV is crashing on the home screen, it could be due to several reasons, including low storage, uninstalled updates, excessive cache data, or a problem with the motherboard.
To fix this issue:
- Clear Cache and Free Up Storage: Simply navigate to ‘Settings’ > ‘Device Preferences’ > ‘Storage’ and then clear the TV’s cache.
- Update Apps and Firmware: Ensure that the apps and the TV’s firmware are up to date. Navigate to ‘Settings’ > ‘Device Preferences> ‘About’ > ‘Software Updates’ to check for and install any pending updates.
- Perform a Virus Scan: If the issue persists, consider performing a virus scan using a reputable antivirus app to check whether your TV is infected with any virus or malware.
- Check for App Issues: Sometimes, the problem may lie with the app itself. Check online to see if other users are experiencing similar issues with the specific app that is causing the crashes.
That’s it…
If the issue still persists, your TV’s hardware is the culprit.
Either the TV is really old, or the mainboard is degrading.
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References:
- https://www.justanswer.com/electronics/m9043-hisense-65-inch-tv-crashes-lack-storage.html
- https://androidnature.com/fix-hisense-tv-freezing-buffering-crashing-2021/
- https://www.reddit.com/r/AndroidTV/comments/151qnp8/hisense_android_tv_crashes_on_the_home_screen/?rdt=61161