The issue with your Hisense TV not playing USB video files could be due to the video format and codec.
Hisense TVs have limited support for video formats and codecs.
They typically support MP4, MKV, and AVI formats with video codecs such as MPEG-4, MPEG-2, and MPEG-1.
If your TV is a 4K model, it should be able to play files with 3840×2160 UHD resolution, but it may have trouble with lower-resolution files.
So, here’s what you need to do:
- Update TV Software: Ensure that your TV has the latest software/firmware updates. Sometimes, an outdated software version can cause compatibility issues with certain file formats.
- Check USB Drive Format: Ensure that the USB drive is formatted in a compatible file system, such as FAT32 or exFAT, as Hisense TVs may have limitations on the supported file systems for USB drives.
- Power cycle your TV: Turn off your TV and unplug it from the power source for a few minutes. Then plug it back in and turn it on. This may help reset the TV and fix any glitches.
If possible, try using another USB device that has video files on it.
This can help you determine if the problem is with your original USB device or the TV itself.
Hope this helps…
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